Context: 21st-century realities of global interdependencies, near-ubiquitous connectivity, and accelerating complexity in world where most organizations have access to same technology, ideas, and labor markets
“Law of Requisite Variety:” It takes variety to survive in variety. Internal complexity must match or exceed external complexity (from Ross Ashby)
Risk: Organizations too simply structured to cope--either too rigid or too chaotic in whole or in vital parts--to survive onslaught of change
Opportunity: Create well-informed enterprise where people see common “networked organization” from multiple perspectives, which guides innovation and local adaptations
Means: Map complete networked organization; use results for navigation, education, analysis, redesign, and productive conversations among people who share model of whole